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Decorate with Furnish - FAQ |
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Installation/technical questions |
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Question: When I attempt to download 'Furnish,' it stops in the middle of the download?
Answer: Check, whether you have sufficient Internet capacity. |
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Question: When I choose 3D, there is no color on the furniture, and in general there appears to be problems with the graphics?
Answer: You may have to upgrade your DirectX driver. You can find the link to this download on this page. This is particularly important if you have Windows 95. |
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Question: When I drag a piece of furniture into the room, a certain 'slur' is drawn after the furniture?
Answer: You need to reduce the acceleration on the video card. In the 'Furnish' program select 'Edit' and 'Settings' (you will be prompted for a password, but just click OK). At the bottom right corner – and under '3D settings' remove the selection. Please note, if you are a Windows 2000 user, you can ONLY change the acceleration in the 'Furnish' program. If you change it elsewhere, it may influence other settings on your computer. |
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Question: I downloaded and installed the program, but still I can't open it?
Answer: This can be caused for different reasons:
1. The screen resolution is incorrect. It has to be min. 1024x768 pixels.
2. The number of colors available must be min. 16 bit.
3. The acceleration on the video card needs reducing. The above settings can be changed. At the bottom left corner select the 'Start' button, 'Settings', 'Control Panel', 'Screen' and the tag 'Settings' (the settings for the video card is placed under the button 'Advanced'). |
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Questions regarding the program |
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Basics
'Furnish' is a Windows based program, meaning that many functions such as copy, insert, delete, undo, double-click, etc. act just like in any other Windows-based program. When you wish to move an object, mark it by clicking on it with the mouse, and move it with the arrow keys.
The furniture parts snap and fit together, when a large arrow appears on the screen. If the arrow does not appear, it means that the pieces cannot be built together. |
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Question: After I have dragged something into the room, but decide not to keep it – how do I remove it again?
Answer: You select the object in question, the marking appears as a thin, red line around the object, and press 'Delete'. |
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Question: How do I change the color of a product?
Answer: Select the product, then click on the color-tab in the configuration panel to the left and choose color you want. |
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Question: I built a sofa, but turned it the wrong way. Is there an easy way to turn it around?
Answer: Yes, if you are in the 3D view and know how many degrees it needs to be turned, you can select the sofa, press 'Ctrl + R' and then type in the degrees. Alternatively, you can click top view, select the sofa and turn it by pressing the 'Ctrl' + arrow keys. If you wish to turn it only a little, you have to hold down both the 'Shift' AND the 'Ctrl' keys. |
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Question: I think it can be difficult to see, where the legs are placed under the sofa. Is there an easy solution for this?
Answer: If you add the legs to the sofa in 'top view' (without color), the placement of legs becomes clearer. Right after you have added a leg, and it is still marked, you can adjust it with the arrow keys (don't forget to hold down both the 'Shift' AND the 'Ctrl' keys if you wish to move it only a little). |
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Question: Is there an easy way to see the wall unit that I just built close up?
Answer: You can use the small magnifying glass and then click the object with the mouse. Or you can hold down the 'Ctrl'+ 'Shift' keys and click the object with the mouse. |
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Question: Can I change the size of windows and doors in 'room design'?
Answer: Yes, just select them by clicking on them and enter in your measurements. |
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